Privacy Policy
This Privacy Policy provides information on how TakeAds GmbH
Heinz-Nixdorf-Str 6, 74172 Neckarsulm, Germany (hereinafter “ConvertSocial” or “we/us/our”) concerns your personal and non-personal data if you visit our website, https://convertsocial.net/, if we collect data from you as an brand or a creators, and/or if you are a user of our brands ’ or creators’ websites and platforms.
1. Controller and Data Protection Officer
The data controller per the definition under GDPR is:
TakeAds GmbH Heinz-Nixdorf-Str 6, 74172 Neckarsulm, Germany
Data Protection Officer
Should you have any questions about our data protection measures, the processing of your data, or the protection of your rights as a data subject, you can contact our Data Protection Officer and us:
If you have any questions or concerns regarding your personal data, please contact us at data-support@convertsocial.net
2. Definitions
2.1 Personal data
“Personal data” means any information relating to an identified or identifiable natural person. An identifiable natural person can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
2.2 Technical data
“Technical data” means any information that cannot be related to your identity, e.g., information on browser types, operating systems, domain names, access dates and times, referring website addresses, online transactions, and browsing and search activity.
2.3 Processing
“Processing” means any operation or set of operations performed on data such as the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of said data.
3. Collecting and processing personal data
The scope of how we collect and process your personal depends on the way you interact with us or our technologies and services:
· As a visitor of www.convertsocial.net
· As a creators or an brands of the ConvertSocial
With this Privacy Policy, we want to inform you of which information we receive and use at every stage.
We use personal data only to administer and provide our technologies and services. We store personal and any other kind of data strictly in compliance with applicable data protection and privacy legislation and our contractual duties and will prevent unauthorized access to data to the best of our abilities.
3.1 For visitors of convertsocial.net
If you visit the ConvertSocial website, we log the following data to facilitate the use of our website and to ensure its security and the stability of our web servers:
· The IP address of the requesting device
· The date and time of your visit
· The data specifications of your browser and operating system
· The website you were referred from to our website (a so-called Referrer URL).
This information is stored in a log file until it is automatically deleted.
Cookies
We use cookies to improve and optimize the usability of our website. Cookies do not cause damage to your device or contain viruses, trojans, or other malicious software. The cookie stores data linked to the respective device used. This does not mean, however, that we store personal data about you or are aware of your identity.
Our website can be visited and surfed without cookies. Most browsers automatically accept cookies. You can alter the security settings of your web browser in order to stop your device from receiving and storing cookies, to allow cookies to be received and stored from only selected websites, or to be notified before receiving cookies. Please note, however, that these settings may have negative effects on website usability and user guidance features and other online services. You can delete cookies stored in your browser at any time. Data stored in such cookies will be removed from your device.
Social plugins and analytics tools
ConvertSocial participates in and markets via social media networks and has implemented certain social media plugins and links to social networks on our websites.
These social networks are operated exclusively by third parties. If you follow the links, data may be transferred to these providers. All social media plugins are used so that you can interact with us using social network features.
When you enter a page on our website that contains a social network plugin, your browser or app will establish a direct connection to the social network’s servers.
ConvertSocial website connects to the following social media networks:
Facebook, see https://www.facebook.com/privacy/policy/
Instagramm, see https://privacycenter.instagram.com/policy/
YouTube, see https://www.youtube.com/yt/about/policies/#community-guidelines
Telegram, see https://telegram.org/privacy
Twitter, see https://twitter.com/en/privacy
LinkedIn, see https://www.linkedin.com/legal/privacy-policy
TikTok, see https://www.tiktok.com/legal/privacy-policy?lang=en
Disqus, see https://help.disqus.com/en/articles/1717103-disqus-privacy-policy
This processing of (personal) data is necessary for our legitimate interests (i.e., marketing by increasing the range of our website/services), Art. 6(1)(f) of GDPR.
Analytics tools
We use Google Analytics, Microsoft Clarity tools on our website for the purposes of the adequate design and continuous optimization of our website, as well as reporting on website usage.
Microsoft Clarity:
https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data
Google Analytics:
Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/.
You also can download and install a browser opt-out add-on from http://tools.google.com/dlpage/gaoptout?hl=en.
Below you can see the OPT-OUT for different browsers
You can also manage many companies’ cookies used for online advertising via the consumer choice tools created under self-regulation programs in many countries, such as the US-based Your Ad Choices page or the EU-based Your Online Choices.
Personal data in the “contact details” form.
For the purpose of receiving feedback or any questions you may have, we may collect data about you that may include:
– Email address
– Name
– Include any additional data that you might in an email or comment. You provide this data to us by using the “Contact us” form or by the email you send.
3.2 For creators and brands of convertsocial.net
If you’re a creator or brand
Registering and participating in our platform
To obtain access to our technologies and services, you must register in our network. After that, in addition to the data described in the policy for visitors, we collect and process:
· Personal data you provide in the registration form: your name, country, email address, username, etc.
· Data you provide during your participation with us, e.g., your phone number, postal address, and/or tax number.
·Financial information – the data that you provide to us for payment or receiving rewards.
The processing of personal data is necessary for the performance of a contract, Art. 6(1)(b) of GDPR.
We do not collect or use any personal data other than the data that you voluntarily provide.
Cookies and Analyzing tools
In addition to the cookies specified in the section for visitors, we use strictly necessary cookies on creators or brands account pages for the website to function properly.
We use Google Analytics and Microsoft Clarity tools on our website for the purposes of the adequate design and continuous optimization of our website, as well as reporting on website usage.
The ConvertSocial Extension for Creators
The ConvertSocial Extension allows creators to generate deeplinks and manage their accounts.
The ConvertSocial Extension Store
The ConvertSocial Extension can be downloaded through the Chrome Web Store. This service is offered to third parties. If you visit the Chrome Web Store, your data may be disclosed to them. For information on the volume of data processed and the reasons for which it is processed, as well as on your rights and setup options, please see Google’s Privacy Policy: https://policies.google.com/privacy?hl=en
ConvertSocial Extension for Browsers
When you download and use the ConvertSocial Extension, your personal data is processed as described in this section. Below, you can find information about the legal bases and purposes for the processing of your personal data and, if applicable, the legitimate interests involved and the necessity of doing so.
Downloading the ConvertSocial Extension
The app can be downloaded through browser web stores (Google Chrome Web Store, Opera, Microsoft Edge, and others). This service is offered by third parties. When you download ConvertSocial Extension, Chrome Web Store may collect your personal data. For information on the volume of data processed and the reason for processing it, as well as on your rights and setup options, please see the stores’ respective privacy policies. Here is an example of some stores:
Chrome Web Store
The app can be downloaded through the browser web store (Chrome Web Store). This service is offered by third parties. When you download ConvertSocial Extension, the Chrome Web Store may collect personal data strictly necessary to allow you to download and install the app. For information on the volume of data processed and the reasons for processing it, as well as on your rights and setup options, please see Google’s Privacy Policy: https://policies.google.com/privacy?hl=en
Opera Addons
The app can be downloaded through the browser web store (Opera Addons). This service is offered by third parties. When you download ConvertSocial Extension, Opera Addons may collect personal data strictly necessary to allow you to download and install the app. For information on the volume of data processed and the reasons for processing it, as well as on your rights and setup options, please see Opera Privacy Statement: https://www.opera.com/en/privacy
Microsoft Edge Add-ons
The app can be downloaded through the browser web store (Edge Add-ons). This service is offered by third parties. When you download ConvertSocial Extension, Microsoft may collect personal data strictly necessary to allow you to download and install the app. For information on the volume of data processed and the reasons for processing it, as well as on your rights and setup options, please see Microsoft’s Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement
Legal bases and purposes for the processing of your personal data and the necessity of doing so
We process your personal data in order to fulfill our obligations under the terms of use (Art. 6(1) (b) of GDPR). We may also process your personal data with your permission (Art. 6(1)(a) of GDPR) in the instances and to the extent described below. You are not obliged to download or use the extension.
If you do not provide your personal data, some features of ConvertSocial Extension may be unavailable. There will be no other consequences for you.
Using the ConvertSocial Extension
If you use the ConvertSocial Extension, we will process your personal data to facilitate your use of the app for internal analytics and direct marketing.
To work, the app needs to be given access to your account.
For the ConvertSocial Extension to work properly, it needs:
To be given access to the following data in your personal account:
· User ID, login, name, personal account settings
· Email address
· Telephone number
· List of your platforms, and information about platform.
· Financial data (payment info, payment methods, funds being processed, confirmed funds, funds ready to be withdrawn, ability to request payments)
To collect the following information:
· URLs of websites you visit at the time the referral link is generated
· Your search queries and search results in the search engines
· Data on the installing/registering/initializing of the extension
· Referral links you generate with your SubID, affiliation with your platform.
The ConvertSocial Extension creates cookies in your browser and collects additional information to evaluate the app’s functionality and carry out statistical analysis through Google Analytics. This includes:
· Information about the device (type, OS, language setting, device ID, app ID, location)
· Initialization of the extension, clicks on various elements in it, values chosen, and data entered
· ID issued by Google Analytics
· Session ID
· Action ID (a timestamp with the time of the local action is used)
· ID for all of the user’s actions.
You can also set up an add-on that deactivates Google Analytics: http://tools.google.com/dlpage/gaoptout?hl=en.
Data transfer from the ConvertSocial Extension to third parties
For the purposes of statistical analysis, your data will be sent to the Google Analytics platform:
Google (Google LLC (“Google”), located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
4. Newsletters
With the following information, we will inform you of the contents of our newsletter and the procedure for the registration and dissemination of newsletters, and the evaluation of statistics thereof, as well as your right to object to the procedure. By subscribing to our newsletter, you agree to the receipt of the newsletter and the procedures described.
We send out newsletters, emails, and other electronic notifications with promotional information (hereinafter “Newsletter”) subject to the recipient’s consent or legal permission.
Registering for our newsletter is handled through a so-called double opt-in procedure, which means you will receive an email after you register, in which you will be asked to confirm your registration once again. Registrations for the newsletter are recorded to prove adherence to the precise registration process according to legal requirements. This includes storing the time of logon and confirmation. Furthermore, changes to the data stored by Mindbox, a third-party service, are also recorded.
The newsletters can be sent by ConvertSocial or Mindbox.
Mindbox is a newsletter platform of the Dutch company Mindbox.Cloud B.V. (a Dutch private limited company) located at Strawinskylaan 613, 1077XX Amsterdam, The Netherlands.
The email addresses of our newsletter recipients and further data described in the context of this information are stored on ConvertSocial’s and Mindbox’s respective servers. Mindbox uses this information to send out and evaluate the newsletters on our behalf. In addition, Mindbox can use this data to optimize or improve its services, e.g., for the technical optimization of the dissemination and the presentation of the newsletter or for economic purposes to determine from which countries the recipients come. However, Mindbox does not use the data of our newsletter recipients to contact them independently or transfer data to third parties except in cases prescribed by Mindbox’s Privacy Policy (https://mindbox.cloud/documents/privacy-policy/).
To register for the newsletter, we only need your email address. Any other voluntarily provided information about you is only used to personalize the newsletter. You can change the personal data you share with us at any time.
There are cases when we direct newsletter recipients to Mindbox’s websites. For instance, our newsletters contain a link with which newsletter recipients can access newsletters online (for example, in case of problems displaying the newsletter in the email program).
You may terminate the receipt of our newsletter at any time, which means you revoke your consent to receive it. By doing so, your consent to the dissemination of the newsletter via Mindbox and statistical analysis thereof expires at the same time. Unfortunately, it is not possible to cancel the dissemination of the newsletter via Mindbox or the statistical evaluation thereof through other means. You may withdraw your consent to receive our newsletter at any time by changing the notification settings in your account. In addition, you can find a link to unsubscribe from our newsletter at the bottom of each newsletter.
5. Legal Basis
The processing of your personal data relies on the following legal bases:
- Your consent, if you have given us such consent (Art. 6 (1) (a) of GDPR)
- The initiation or execution of a contract with you (Art. 6 (1) (b) of GDPR)
- The fulfillment of legal obligations (Art. 6 (1) (c) of GDPR)
- The implementation of our legitimate interests (Art. 6 (1) (f) of GDPR).
6. Data protection and transmission to third parties
We takes all technical and organizational security measures required to protect your personal data from loss, unauthorized disclosure, or other forms of misuse. Data is stored in a safe environment that is not open to public access. Your personal data may be encrypted before transmission in certain cases (e.g., processing your login data). This means that communication between your device and our servers will include recognized encryption measures if your browser supports doing so.
Our staff has been trained in privacy matters and responsibly handling personal data and information to which they gain access.
Please be aware that should you contact us via email, the confidentiality of the information therein may not be ensured. Third persons may have access to the contents of emails.
For ConvertSocial to execute its business processes in a convenient and optimal manner, it may be necessary for certain data to be processed by trusted third parties and reliable partners. These third parties may:
- Process payments
- Fulfill orders
- Send emails
- Manage communications (e.g., newsletters, security notifications, chat, etc.)
- Host websites
- Conduct other related activities
on behalf of ConvertSocial. However, ConvertSocial only shares data that is needed to serve the specific purpose for which the third parties are engaged. ConvertSocial ensures that these third parties are under similar obligations to maintain privacy and confidentiality as ConvertSocial’s own employees and that they will handle your information in the way and to the extent ConvertSocial is permitted to. ConvertSocial does not allow any third party to use your information for any purposes for which the information was not collected.
ConvertSocial will only disclose your personally identifiable information (PII) outside the country you live in if it is necessary for the intended purpose of processing. However, as a member of the worldwide group of companies, each local entity may maintain or perform data processing operations in countries outside the European Economic Area (EEA) or in countries without an adequate level of data protection if doing so is required for the fulfillment of our obligations or the underlying contract with you. Furthermore, subcontractors of ConvertSocial, which ConvertSocial engages to act on its behalf concerning the processing of your PII, may be domiciled in such areas.
To secure the transfer and processing of PII under chapter 5 of GDPR, ConvertSocial has implemented and requested the required technical and organizational measures and has entered into the appropriate contractual frameworks with group companies and subcontractors, which ensure that the data recipient has implemented an adequate level of data privacy in its organization as required by GDPR. This includes the signing of Data Processing Agreements and European Union standard contractual clauses issued by the EU Commission. These precautions are appropriate safeguards as stipulated by Article 46 GDPR and local data protection laws in effect, ensuring that your information will be treated securely, confidentially, and under the applicable data protection laws.
If ConvertSocial is acquired by or merges with a third party, we reserve the right, in either of these circumstances, to transfer or assign the information we have collected from you as part of such a merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your information is treated, transferred, or used.
We may share personal information with other companies owned or controlled by Mitgo, and other companies owned by or under common ownership as Mitgo, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns, particularly when we collaborate in providing the ConvertSocial services.
7. Transfer to Third Countries
Data is transferred to countries outside the European Economic Area. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we can ensure the careful handling of personal data by employing contractual agreements or other suitable guarantees, such as certifications or proven compliance with international security standards.
8. User Rights
You have the following rights concerning our processing of your personal data:
· The right to access
· The right to rectification
· The right to erasure
· The right to restrict processing
· The right to data portability
· The right to object (on grounds related to your particular situation) if your personal data is processed based on our legitimate interest
· The right to withdraw your consent at any time in the event of any consent-based processing of your personal data without affecting the lawfulness of processing said data based on consent before your withdrawal
· The right to lodge a complaint with a supervisory authority.
If you are registered as a creator or an brand on our website, you may access your account and correct or delete some of your data by yourself.
While observing applicable privacy legislation, we will erase your data without any action required by you if retention of your data is no longer necessary for the purpose pursued or retention is no longer allowed for any legal reason. We may restrict processing instead of erasing your data where it is legally not allowed to erase (e.g., legal obligations to maintain your personal data).
9. Amendments
We may modify this Privacy Policy and our data security provisions at any time, particularly if new laws and/or regulations need to be adopted or if we regard amendments as reasonable.
10. Questions/Contacts
For all questions and requests related to the security of your personal data, please contact our Privacy Officers and us at data-support@convertsocial.net.
TakeAds GmbH